Please Note: This article is written for users of the following Microsoft Word versions: 97, 2000, 2002, and 2003. If you are using a later version (Word 2007 or later), this tip may not work for you. For a version of this tip written specifically for later versions of Word, click here: Setting the Return Address Used in Word.

Setting the Return Address Used in Word

by Allen Wyatt
(last updated October 3, 2017)

2

Every time Vicki opens Word to make an envelope, her return address is empty even though she asks Word to save the return address every time. The return address is retained for the current session, but as soon as Vicki exits Word it goes away and is blank the next time she starts the program.

The proper way to set the return address and make it stick is to follow these steps:

  1. Choose Options from the Tools menu. Word displays the Options dialog box.
  2. Make sure the User Information tab is displayed. (See Figure 1.)
  3. Figure 1. The User Information tab of the Options dialog box.

  4. In the Mailing Address area, enter your return address.
  5. Click OK.

Whenever you want to print an envelope, your return address (the one you entered will appear as the default. If this does not work, it could be that you have a corrupted document template. Outside of Word (in Windows) locate and rename Normal.dot to something else, such as OldNormal.dot. Restart Word, follow the steps outlined above, and try to print your envelopes.

If this still doesn't work for you, then it could be that you have a more serious corruption problem. You can find a good description of how to track down and fix any corruption problems here:

http://windowssecrets.com/forums/showthread.php/32641

WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (5888) applies to Microsoft Word 97, 2000, 2002, and 2003. You can find a version of this tip for the ribbon interface of Word (Word 2007 and later) here: Setting the Return Address Used in Word.

Author Bio

Allen Wyatt

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He  is president of Sharon Parq Associates, a computer and publishing services company. ...

MORE FROM ALLEN

Changing Font Color

There are any number of reasons to format different cells in different colors. Excel allows you to easily change the color ...

Discover More

Understanding the PDF/A Format

Word allows you to save your documents in PDF format so others can easily view them. You may not know, however, that Word ...

Discover More

Forcing a Worksheet to be Protected Again

Excel allows you to protect your worksheets so they can only be changed as you want to have happen. If you unprotect a ...

Discover More

Comprehensive VBA Guide Visual Basic for Applications (VBA) is the language used for writing macros in all Office programs. This complete guide shows both professionals and novices how to master VBA in order to customize the entire Office suite for their needs. Check out Mastering VBA for Office 2010 today!

More WordTips (menu)

Delivery Address Won't Print on Envelopes

Word includes a feature that allows you to easily create and print envelopes, based on the addresses you insert in your ...

Discover More

Using FIM Barcodes

Adding a Facing Identification Mark (FIM) barcode to your envelopes.

Discover More

Printing Post Office Permits on Envelopes

When preparing to snail-mail information, you may want to print your envelopes with permit information in the upper-right ...

Discover More
Subscribe

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

View most recent newsletter.

Comments

If you would like to add an image to your comment (not an avatar, but an image to help in making the point of your comment), include the characters [{fig}] in your comment text. You’ll be prompted to upload your image when you submit the comment. Maximum image size is 6Mpixels. Images larger than 600px wide or 1000px tall will be reduced. Up to three images may be included in a comment. All images are subject to review. Commenting privileges may be curtailed if inappropriate images are posted.

What is 2 + 1?

2017-06-19 08:56:25

Allen

AJ - This is, indeed, for older versions of Word. For later versions, see the link at the beginning and end of the tip.

-Allen


2017-06-18 21:16:26

A J Sharp

Hi . . . I presume this sequence of steps has been obviated by changes in Word since 2012. (For example, in Version 15.34, there is no Options heading under the Tools menu, as Step 1 suggests).

Since we apparently cannot persuade Microsoft to simply make Word user-friendly and intuitive (such as with a function in the Envelope template labeled "Store A Return Address" or maybe a prompt when an envelope is created asking if the return address should be stored, as Word used to have), can this be updated to reflect this new reality?


This Site

Got a version of Word that uses the menu interface (Word 97, Word 2000, Word 2002, or Word 2003)? This site is for you! If you use a later version of Word, visit our WordTips site focusing on the ribbon interface.

Newest Tips
Subscribe

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

(Your e-mail address is not shared with anyone, ever.)

View the most recent newsletter.