Please Note: This article is written for users of the following Microsoft Word versions: 97, 2000, 2002, and 2003. If you are using a later version (Word 2007 or later), this tip may not work for you. For a version of this tip written specifically for later versions of Word, click here: Setting the Return Address Used in Word.

Setting the Return Address Used in Word

by Allen Wyatt
(last updated June 16, 2018)

Every time Vicki opens Word to make an envelope, her return address is empty even though she asks Word to save the return address every time. The return address is retained for the current session, but as soon as Vicki exits Word it goes away and is blank the next time she starts the program.

The proper way to set the return address and make it stick is to follow these steps:

  1. Choose Options from the Tools menu. Word displays the Options dialog box.
  2. Make sure the User Information tab is displayed. (See Figure 1.)
  3. Figure 1. The User Information tab of the Options dialog box.

  4. In the Mailing Address area, enter your return address.
  5. Click OK.

Whenever you want to print an envelope, your return address (the one you entered will appear as the default. If this does not work, it could be that you have a corrupted document template. Outside of Word (in Windows) locate and rename Normal.dot to something else, such as OldNormal.dot. Restart Word, follow the steps outlined above, and try to print your envelopes.

If this still doesn't work for you, then it could be that you have a more serious corruption problem. You can find a good description of how to track down and fix any corruption problems here:

http://windowssecrets.com/forums/showthread.php/32641

WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (5888) applies to Microsoft Word 97, 2000, 2002, and 2003. You can find a version of this tip for the ribbon interface of Word (Word 2007 and later) here: Setting the Return Address Used in Word.

Author Bio

Allen Wyatt

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He  is president of Sharon Parq Associates, a computer and publishing services company. ...

MORE FROM ALLEN

Shortcut for AutoCorrect Dialog Box

There is no built-in keyboard shortcut that will display the AutoCorrect dialog box. This doesn't mean that there aren't ...

Discover More

Counting the Times a Worksheet is Used

Do you need to know how many times a worksheet has been used? Excel doesn't track that information, but you can develop ...

Discover More

Maintaining Formatting when Inserting Documents

Word allows you to easily insert the contents of one document into another. Doing so, however, may result in unintended ...

Discover More

Create Custom Apps with VBA! Discover how to extend the capabilities of Office 2013 (Word, Excel, PowerPoint, Outlook, and Access) with VBA programming, using it for writing macros, automating Office applications, and creating custom applications. Check out Mastering VBA for Office 2013 today!

More WordTips (menu)

Printing Unwanted Blank Envelopes

When you try to print an envelope in Word, it can be vexing if the envelope always goes through the printer and remains ...

Discover More

Default Envelope Margins

When you create envelopes in Word, you may want to adjust where the return address and main address are printed. Doing so ...

Discover More

Changing the Return Address Location

When Word creates envelopes for you, there may be times that you don't like where it places the return address. ...

Discover More
Subscribe

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

View most recent newsletter.

Comments

If you would like to add an image to your comment (not an avatar, but an image to help in making the point of your comment), include the characters [{fig}] in your comment text. You’ll be prompted to upload your image when you submit the comment. Maximum image size is 6Mpixels. Images larger than 600px wide or 1000px tall will be reduced. Up to three images may be included in a comment. All images are subject to review. Commenting privileges may be curtailed if inappropriate images are posted.

What is seven less than 9?

There are currently no comments for this tip. (Be the first to leave your comment—just use the simple form above!)


This Site

Got a version of Word that uses the menu interface (Word 97, Word 2000, Word 2002, or Word 2003)? This site is for you! If you use a later version of Word, visit our WordTips site focusing on the ribbon interface.

Newest Tips
Subscribe

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

(Your e-mail address is not shared with anyone, ever.)

View the most recent newsletter.