Are you getting the right version of WordTips? If you are using Word 97, 2000, 2002, or 2003, then you are getting what you should be getting—WordTips (menu). This version of WordTips covers all four of those versions of Word.
However, if you are using a newer version of Word (2007, 2010, 2013, or 2016) then you are NOT reading the newsletter that is geared toward your needs.
You see, I publish two versions of WordTips. The one already mentioned, WordTips (menu), is for the four older versions of Word. The other one, WordTips (ribbon) is for users of the newest versions of Word.
If it is time to update your subscription to match the version of Word you are using, follow the steps outlined at this webpage.