by Allen Wyatt
(last updated December 5, 2014)
Robin is working with Word 2003 in a networked environment, and she can't get her menus to stay in full, non-dynamic mode. She displays Tools | Customize | Options tab and then clicks the Always Show Full Menus option, and things are fine. But the next time she starts Word, the check box is no longer selected and she is again faced with unwanted dynamic menus.
The inability to save this particular setting could be due to any number of reasons. It is possible, for instance, that an add-in you've installed in Word could be resetting the setting every time you restart the program. If you suspect this is the cause, you should disable or remove the add-in to see if the problem goes away.
A more likely scenario is related to running Word over the network. If your configuration files (such as Normal.dot, word.pip, or other similar files) are being stored on a network drive, it is very possible that they are being stored in such a way that you cannot save your changes or the files are being overwritten by other users. If this is the case, the only solution is to talk through the problem with your network administrator and figure out where the configuration files are stored and what permissions you have to those files and the folder in which they are stored.
WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (329) applies to Microsoft Word 97, 2000, 2002, and 2003.
Learning Made Easy! Quickly teach yourself how to format, publish, and share your content using Word 2013. With Step by Step, you set the pace, building and practicing the skills you need, just when you need them! Check out Microsoft Word 2013 Step by Step today!
Word is quite versatile in how you can customize it. You can add all sorts of macros to menus, but doing so may cause ...Discover More
After a few weeks, months, or years of editing Word's menus, you may forget what the original menus looked like. Don't ...Discover More
Want to get at your macros quickly? One way is to create a Macros menu to make your most common macros immediately available.Discover More
FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."
Got a version of Word that uses the menu interface (Word 97, Word 2000, Word 2002, or Word 2003)? This site is for you! If you use a later version of Word, visit our WordTips site focusing on the ribbon interface.