Please Note: This article is written for users of the following Microsoft Word versions: 97, 2000, 2002, and 2003. If you are using a later version (Word 2007 or later), this tip may not work for you. For a version of this tip written specifically for later versions of Word, click here: Template Changing On Its Own.

Template Changing On Its Own

by Allen Wyatt
(last updated November 16, 2015)

4

Leszek uses customized templates (not the Normal template) for generating scientific reports. He then sends the reports out for review by others. Occasionally a document is returned and the custom template has been dropped and the Normal template is attached to the document. His assumption, considering his knowledge about the reviewers, is that it's unlikely someone is specifically changing the template. Leszek wants to find an explanation and solution for this occasional behavior.

How templates behave in relation to documents is a bit of a fuzzy area, with conflicting reports depending on the sources you read. According to everything we've been able to determine, when Word is started on a system, the Normal template is opened, by default. This is what allows many of your system customizations to be available, because they are stored in the Normal template. When you open another document that has a different template attached, that doesn't necessarily close the Normal document; it is still open so that (again) those customizations are available.

When you try to open a document that has a specific template attached and that template cannot be located, then what does Word do? This is where things get fuzzy. Some testing indicates that the template is "ignored," but the reference is still maintained in case the template is made available at some future opening of the document. It may be, however, that Word "falls back" to the Normal template when the specified template is not available. If a person then edits and saves the document (or, especially, uses Save As with the document), then the reference for the unavailable template may be tossed away and the Normal template used explicitly.

The only real solution to this matter that we can think of is to make sure that all of your users have the specified template on their systems. If you send the document to them via e-mail, you could also send the template and ask them to put it on their system so that the document that references it displays properly.

WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (11428) applies to Microsoft Word 97, 2000, 2002, and 2003. You can find a version of this tip for the ribbon interface of Word (Word 2007 and later) here: Template Changing On Its Own.

Author Bio

Allen Wyatt

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He  is president of Sharon Parq Associates, a computer and publishing services company. ...

MORE FROM ALLEN

Changing How Word Flags Compound Words

It is not uncommon to add hyphens between words to help clarify the meaning of your prose. You might even add non-breaking ...

Discover More

Table Numbers are Skipped

What do you do if you add numbered captions to an element of your document (such as tables) and Word skips a number? There ...

Discover More

Making Spell Check Ignore Characters

The rules of professional editing often require that editorial changes in a quote be noted with brackets. These brackets, ...

Discover More

Learning Made Easy! Quickly teach yourself how to format, publish, and share your content using Word 2013. With Step by Step, you set the pace, building and practicing the skills you need, just when you need them! Check out Microsoft Word 2013 Step by Step today!

More WordTips (menu)

Protect Your Document Templates

If you want to protect your templates from accidental changes, the best way to do so is by using Windows instead of Word. ...

Discover More

Working on Shared Templates

In many companies it is common to have standard templates accessible through the internal network. If you have templates ...

Discover More

Managing Corporate Templates

Templates are used to store styles and lots of other customizations that affect how you use Word. On a single-user machine, ...

Discover More
Subscribe

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

View most recent newsletter.

Comments

If you would like to add an image to your comment (not an avatar, but an image to help in making the point of your comment), include the characters [{fig}] in your comment text. You’ll be prompted to upload your image when you submit the comment. Maximum image size is 6Mpixels. Images larger than 600px wide or 1000px tall will be reduced. Up to three images may be included in a comment. All images are subject to review. Commenting privileges may be curtailed if inappropriate images are posted.

What is 9 - 2?

2016-04-27 16:45:50

Amanda

Hi,
We have a team of 30 people using hundreds of word documents.

These word documents are stored on Sharepoint and link to a template that is stored on a shared drive, which all the end users have access to.

Sometimes, the template goes back to normal, and I can't figure out why.

We have the documents password protected so that users cannot get to the developer tab to change the template.

Any ideas on what would cause (just some of) these documents to disconnect from the template?

Thanks,
Amanda


2013-04-12 16:29:49

Louise Ard

This happens quite a bit. Unfortuantly, the original template is not always preserved. If the Normal.dot templates are corrupted or broken it causes many other issues. There are other solutions and I am currently working on that. Will let you know more later.


2012-03-10 11:17:49

Ali Ihsan Ulusal

In the 90's, common practice within our accounting firm were to change the template link to normal.dot automatically, as soon as you open a document. It may be that this is still active in the environment of the receiver.


2012-03-10 09:36:17

WB Rubidge

Allen, we send our clients hundreds of documents based on a custom template that they do not have. They edit those documents and return then.

In all cases, the original template link is preserved.

We've never seen the Normal.dot template substituted.


This Site

Got a version of Word that uses the menu interface (Word 97, Word 2000, Word 2002, or Word 2003)? This site is for you! If you use a later version of Word, visit our WordTips site focusing on the ribbon interface.

Newest Tips
Subscribe

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

(Your e-mail address is not shared with anyone, ever.)

View the most recent newsletter.