Measurement of Choice Isn't Persistent

Written by Allen Wyatt (last updated February 25, 2023)
This tip applies to Word 97, 2000, 2002, and 2003


Celeste recently got a new PC at work, and it has Office 2003 installed on it. This system defaults to using points for the measurement system, instead of the inches that Celeste desires. She tried changing the measurement units using Tools | Options | General | Measurement Units, but they keep reverting to points.

It appears that your new PC is not necessarily new; chances are very good that it used to be someone else's system, and in preparation for delivery to you, Microsoft Office was upgraded from an older version to Office 2003. The problem you are describing sounds suspiciously like a bug that occurs periodically when upgrading from Word 2000 to either Word 2002 or Word 2003. Microsoft describes the problem in the Knowledge Base:

http://support.microsoft.com/kb/299339

Basically, what you are seeing is not points, but character units. Normally these are used only when Word is working with Asian languages. As the article describes, there are two possible solutions.

One solution is to delete the data settings key in the Registry. This, of course, may also delete other configuration settings you don't want to lose in Word. (This shouldn't be a big problem if you are working with a "new" PC on which you haven't done much customization.) How to delete the data settings key, besides being described in the Knowledge Base article, is also described in other issues of WordTips. If you don't want to lose other settings, it may actually be best to try the second fix first:

  1. Press Alt+F11 to display the VBA Editor.
  2. Press Ctrl+G to display the Immediate window.
  3. Type this single command into the Immediate window, then press Enter:
     Options.UseCharacterUnit=False
  • Close the VBA Editor.
  • That's it; the character units should be gone, and you can use Tools | Options | General | Measurement Units to set your measurement of choice.

    WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (302) applies to Microsoft Word 97, 2000, 2002, and 2003.

    Author Bio

    Allen Wyatt

    With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He is president of Sharon Parq Associates, a computer and publishing services company. ...

    MORE FROM ALLEN

    Underlining Quoted Text

    Do you have a document in which you need to convert all the quoted text (text surrounded by quotes) to underlined text? ...

    Discover More

    Changing the Lock Screen's Background Picture

    Don't like the picture you first see when you look at your computer? Windows makes it easy to change the Lock Screen ...

    Discover More

    Freezing Cell Size when Inserting Pictures

    Insert a picture into a table cell, and you may quickly find that the table is no longer the size you expected. Here's ...

    Discover More

    Create Custom Apps with VBA! Discover how to extend the capabilities of Office 365 applications with VBA programming. Written in clear terms and understandable language, the book includes systematic tutorials and contains both intermediate and advanced content for experienced VB developers. Designed to be comprehensive, the book addresses not just one Office application, but the entire Office suite. Check out Mastering VBA for Microsoft Office 365 today!

    More WordTips (menu)

    Modifying Behavior of the Open Dialog Box

    The Open dialog box is one that few of us think about, but you can control how it behaves with a little bit of macro ...

    Discover More

    Direction Arrows Confused

    What do you do if you open a document, only to find that the arrow keys don't work the way that they should? The first ...

    Discover More

    How to Turn Add-in Toolbar off by Default

    Add-in programs for Word often add toolbars that offer whatever features the add-in enables. Sometimes you may not want ...

    Discover More
    Subscribe

    FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

    View most recent newsletter.

    Comments

    If you would like to add an image to your comment (not an avatar, but an image to help in making the point of your comment), include the characters [{fig}] (all 7 characters, in the sequence shown) in your comment text. You’ll be prompted to upload your image when you submit the comment. Maximum image size is 6Mpixels. Images larger than 600px wide or 1000px tall will be reduced. Up to three images may be included in a comment. All images are subject to review. Commenting privileges may be curtailed if inappropriate images are posted.

    What is five less than 9?

    There are currently no comments for this tip. (Be the first to leave your comment—just use the simple form above!)


    This Site

    Got a version of Word that uses the menu interface (Word 97, Word 2000, Word 2002, or Word 2003)? This site is for you! If you use a later version of Word, visit our WordTips site focusing on the ribbon interface.

    Videos
    Subscribe

    FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

    (Your e-mail address is not shared with anyone, ever.)

    View the most recent newsletter.