by Allen Wyatt
(last updated February 13, 2014)
Subscriber David Smith wrote concerning a problem he is having with Word 2002. It seems that every time he opens a document, the rulers don't show up. When he displays the rulers, they don't show measurements in inches, as he wants.
This problem seems to be one that Microsoft is aware of. It occurs primarily if you recently upgraded from Word 2000 to Word 2002. The measurement system you see displayed on the rulers is "character units," which is the default unit of measurement used when Word is configured for East Asian languages.
There are several ways you can solve this problem. The first is to enable an Asian language so that you can actually turn off the character units setting. Follow these steps:
Figure 1. The General tab of the Options dialog box.
You can, at this point, close Word and if desired repeat steps 1 through 4 to remove the Asian language you selected.
Another option is to turn the setting off from within Visual Basic. This is very easy to do; just follow these steps:
Options.UseCharacterUnit = False
If neither of the above fixes work, you may have a corrupted Word Data key in the Registry. Follow these steps:
Information on this particular problem with Word 2002 can be found in the Microsoft Knowledge Base, at this address:
WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (1807) applies to Microsoft Word 2002.
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