by Allen Wyatt
(last updated December 23, 2017)
Alan is having a problem with the way that Word starts on his system. Every time he opens a document, the page thumbnails show up at the left side of the window. He keeps closing the area (View | Thumbnails), but the area still shows up the next time he opens a document.
Because this problem is occurring on all the documents you open, it is probably related to something in the Normal.dot template, which is the default template for Word. Unfortunately (as Alan is finding out), simply turning off the thumbnails is not enough to trigger the saving of the template; there needs to be some other change done in order to make the save. With that in mind, you could follow these steps:
Figure 1. The View tab of the Options dialog box.
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