Finding a Lost Menu Bar

Written by Allen Wyatt (last updated March 8, 2025)
This tip applies to Word 97, 2000, 2002, and 2003


Dave reported a situation in which one of his Word users had somehow completely lost the menu bar. Theoretically, the menu bar should not be "losable," so when such an event does occur, it is a good sign that something is wrong.

There are a few things you can check. First, because the menu bar is treated pretty much like a toolbar, it is possible to undock it and move it anywhere desired on the screen. If you run Windows at a high resolution, undock the menu bar and move it to the far right of the screen, and then change to a lower resolution in Windows, it is possible that the menu bar won't be visible because it is now outside the area of the screen you can see.

If you suspect this is the case, trying changing back to the higher resolution—just temporarily—and moving the menu bar back where it belongs. When you later switch to the lower resolution, the menu bar should still be visible.

If this doesn't do it, try these steps:

  1. Choose Customize from the Tools menu. Word displays the Customize dialog box.
  2. Make sure the Toolbars tab is displayed. (See Figure 1.)
  3. Figure 1. The Toolbars tab of the Customize dialog box.

  4. Scroll down the list of available toolbars until you see the Menu Bar option.
  5. It should be impossible to uncheck the check box beside the Menu Bar option, but you can still select the option. Do so and click the Reset button. Word displays a dialog box asking if you want to reset changes to the menu bar. (See Figure 2.)
  6. Figure 2. The Reset Toolbar dialog box.

  7. Click Yes.

Hopefully, this will display your menu bar. If it doesn't, try starting Word from the command line with the /a switch. Depending on the problem that may be causing the missing menu bar, this could trigger Word to do some repairs to itself. You can also try exiting Word and deleting or renaming the Normal.dot file, which is the default location for saving many customizations in Word.

If the menu bar is still not visible, there is one other macro-based solution you can try. Run the following macro:

Sub FindBars()
    Dim cb As CommandBar
    For Each cb In Application.CommandBars
        If cb.Position = msoBarFloating And cb.Visible = True Then
            cb.Position = msoBarTop
        End If
    Next
End Sub

This macro steps through every one of the command bars (which means both menu bars and toolbars) and, if they are floating and visible, puts them back in their default position at the top of the Word window.

If you are wondering how you can run the macro when you cannot get to the VBA Editor by using menus you cannot see, remember that you can display the Macros dialog box by pressing Alt+F8, or you can jump directly to the VBA Editor by pressing Alt+F11.

If you continue to have problems with the menu bar, then more drastic action is necessary. There is an excellent article at the Word MVP site that indicates some of the steps (including the drastic ones) that you can take:

http://wordmvp.com/FAQs/AppErrors/MissingMenusEtc.htm

WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (59) applies to Microsoft Word 97, 2000, 2002, and 2003.

Author Bio

Allen Wyatt

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He is president of Sharon Parq Associates, a computer and publishing services company. ...

MORE FROM ALLEN

Randomly Assigning Names to Items

If you need to randomly match up items in two lists, there are a variety of techniques you can use. Here are a couple of ...

Discover More

Inserting Video into Worksheets

You can add all sorts of objects to your workbooks, including video clips. Here's the pros and cons (along with the ...

Discover More

Slash Key No Longer Works as Expected

Press the slash key and Excel may display a series of keyboard commands near the ribbon. If this behavior drives you ...

Discover More

Do More in Less Time! An easy-to-understand guide to the more advanced features available in the Microsoft 365 version of Word. Enhance the quality of your documents and boost productivity in any field with this in-depth resource. Complete your Word-related tasks more efficiently as you unlock lesser-known tools and learn to quickly access the features you need. Check out Microsoft 365 Word For Professionals For Dummies today!

More WordTips (menu)

Delay in Dialog Box Appearing

If your copy of Word seems to be slowing down a lot lately, it could be time to do some remedial work on your system. ...

Discover More

Changing a Toolbar Button Image

Changing the image of a button on a Toolbar in Word.

Discover More

Multiple Document Directories for Word

Word 97 users would follow these steps to specify multiple directories for documents.

Discover More
Subscribe

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

View most recent newsletter.

Comments

If you would like to add an image to your comment (not an avatar, but an image to help in making the point of your comment), include the characters [{fig}] (all 7 characters, in the sequence shown) in your comment text. You’ll be prompted to upload your image when you submit the comment. Maximum image size is 6Mpixels. Images larger than 600px wide or 1000px tall will be reduced. Up to three images may be included in a comment. All images are subject to review. Commenting privileges may be curtailed if inappropriate images are posted.

What is seven less than 8?

There are currently no comments for this tip. (Be the first to leave your comment—just use the simple form above!)


This Site

Got a version of Word that uses the menu interface (Word 97, Word 2000, Word 2002, or Word 2003)? This site is for you! If you use a later version of Word, visit our WordTips site focusing on the ribbon interface.

Videos
Subscribe

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

(Your e-mail address is not shared with anyone, ever.)

View the most recent newsletter.