Matt is experiencing a problem with documents created in Word 2000 and then viewed in Word 2002. He's noticing a shift in the top and bottom margins of the pages. When he opens a document that was created in Word 2000 on a Word 2002 system, the two margins are shifted upwards, even though the margin settings are the same.
This is caused by different ways in which the two versions of Word calculate the effect that line spacing has on the margins. The easiest way to make sure that the two versions handle margins the same is to follow these steps:

Figure 1. The Compatibility tab of the Options dialog box.
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