Please Note: This article is written for users of the following Microsoft Word versions: 97, 2000, 2002, and 2003. If you are using a later version (Word 2007 or later), this tip may not work for you. For a version of this tip written specifically for later versions of Word, click here: Working with E-mailed Documents.

Working with E-mailed Documents

Written by Allen Wyatt (last updated June 6, 2026)

2

It is quite common, in this electronic age, for Word documents to be sent around the globe as e-mail attachments. The ease with which this is done is astounding to those of us who remember the "old days" of personal computing. If you receive a Word document as an e-mail attachment, there are a couple of things that you should keep in mind.

First, if the document is from an untrusted source, make sure you have some sort of virus protection in place. The attachment you think is a document may not, in fact, be a real document. It could be virus or worm programs that execute directly if you double-click the attachment. It is also possible that the document itself could contain a macro or two that may be hazardous to your system.

Second, if you plan on making changes to the received document, make sure you save the document as a regular file before you make changes to it. In other words, don't double-click on the attachment and then make changes. Here's why: When you double-click on the attachment, most e-mail programs save the file in a temporary directory and then use Word to open it. When you close the document, any changes you made are saved to the file in the temporary directory, they are not saved to the attachment itself. It is even possible that the e-mail program simply throws away the temporary file in the temporary directory. In this case, all your changes are completely lost.

The best bet is to explicitly save the attachment as a file. Then, outside of the e-mail program, you can use Word to load the file and make changes. In this case the received file acts as you would expect it to. If you then want to send the changed file to a different person, all you need to do is attach it to a different e-mail message and send it on its way.

WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (160) applies to Microsoft Word 97, 2000, 2002, and 2003. You can find a version of this tip for the ribbon interface of Word (Word 2007 and later) here: Working with E-mailed Documents.

Author Bio

Allen Wyatt

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He is president of Sharon Parq Associates, a computer and publishing services company. ...

MORE FROM ALLEN

Determining Page Layout

Getting your document onto paper is the whole purpose of word processing. Here are some concepts that are important when ...

Discover More

Specifying an Order for Page Printing

If a printout of your worksheet requires multiple pages, you may want to specify the order in which Excel prints those ...

Discover More

Copying Named Ranges

Named ranges are a great tool to use in developing formula-heavy workbooks. You may want, at some point, to copy your ...

Discover More

The First and Last Word on Word! Bestselling For Dummies author Dan Gookin puts his usual fun and friendly candor back to work to show you how to navigate Word 2019. Spend more time working and less time trying to figure it all out! Check out Word 2019 For Dummies today!

More WordTips (menu)

Saving and Closing All Open Documents

Want to close or save all your documents at the same time? This trick does it for you.

Discover More

Rubbish In Your File

Do your files look garbled when you open them? Here's one possible reason.

Discover More

Extra Document File Being Saved

You may be surprised sometime to save a document and find out that Word actually saves what appear to be two copies of ...

Discover More
Subscribe

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

View most recent newsletter.

Comments

If you would like to add an image to your comment (not an avatar, but an image to help in making the point of your comment), include the characters [{fig}] (all 7 characters, in the sequence shown) in your comment text. You’ll be prompted to upload your image when you submit the comment. Maximum image size is 6Mpixels. Images larger than 600px wide or 1000px tall will be reduced. Up to three images may be included in a comment. All images are subject to review. Commenting privileges may be curtailed if inappropriate images are posted.

What is five more than 8?

2026-06-13 08:53:45

Bill

A quick addition to the tip titled Working with E-mailed Documents. You advise saving the file, then opening it separately, which is exactly right. I would suggest that you also choose the option in Windows (not Word) to Show File Extensions. A favorite malware trick is to create a malware program and name it NAME.DOC.EXE. If you have Windows set to Suppress File Extensions, all you see is NAME.DOC. It looks legit, but if you click it, Windows runs the EXE (Executable) file behind it. If you tell Windows to Display File Extensions, you see NAME.DOC.EXE, and immediately realize that it is dangerous.


2026-06-10 11:41:59

Mike Kay

You can force Outlook to save the modified file as a modified attachment in the email. This saves having to actually go through the save file dialogue. This used to be default - but as with so many things M$ changed it to be less convenient - but there is a work round.


This Site

Got a version of Word that uses the menu interface (Word 97, Word 2000, Word 2002, or Word 2003)? This site is for you! If you use a later version of Word, visit our WordTips site focusing on the ribbon interface.

Videos
Subscribe

FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."

(Your e-mail address is not shared with anyone, ever.)

View the most recent newsletter.