Written by Allen Wyatt (last updated October 8, 2022)
This tip applies to Word 97, 2000, 2002, and 2003
Gretchen is experiencing a problem that just started happening in Word. When she types a line of text and presses Enter, the cursor automatically skips to the end of the page. She has re-set the defaults, restarted the computer, even re-installed the software, but it is still happening.
The problem is probably because of a setting in the layout of the page, as defined in your Normal.dot file. (When you reinstall the software, the installer doesn't overwrite an existing copy of Normal.dot, so any settings it contained before are still there after the reinstall.) Here's what to do:
Figure 1. The Layout tab of the Page Setup dialog box.
This will help correct the problem in future documents. If the problem exists in documents you previously created, you'll need to load the document and perform the same steps on them individually.
If you have the vertical alignment (step 4) set to some other value, then Word tries to distribute your text across the page vertically according to the setting. This can make it seem like the cursor jumps to the end of the page when you press Enter; if the Vertical Alignment drop-down is set to Justified, then the jump would be exactly as described after pressing Enter.
WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (3530) applies to Microsoft Word 97, 2000, 2002, and 2003. You can find a version of this tip for the ribbon interface of Word (Word 2007 and later) here: Jumping to the End of Page after Enter.
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