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Jumping to the End of Page after Enter

Gretchen is experiencing a problem that just started happening in Word. When she types a line of text and presses Enter, the cursor automatically skips to the end of the page. She has re-set the defaults, restarted the computer, even re-installed the software, but it is still happening.

The problem is probably because of a setting in the layout of the page, as defined in your Normal.dot file. (When you reinstall the software, the installer doesn't overwrite an existing copy of Normal.dot, so any settings it contained before are still there after the reinstall.) Here's what to do:

  1. Load your Normal.dot file. You want to actually locate it on disc and load it; don't simply create a document based upon it.
  2. Choose Page Setup from the File menu. Word displays the Page Setup dialog box.
  3. Make sure the Layout tab is displayed. (See Figure 1.)
  4. Figure 1. The Layout tab of the Page Setup dialog box.

  5. Using the Vertical Alignment drop-down list, choose Top.
  6. Click OK.
  7. Save your Normal.dot template.

This will help correct the problem in future documents. If the problem exists in documents you previously created, you'll need to load the document and perform the same steps on them individually.

If you have the vertical alignment (step 4) set to some other value, then Word tries to distribute your text across the page vertically according to the setting. This can make it seem like the cursor jumps to the end of the page when you press Enter; if the Vertical Alignment drop-down is set to Justified, then the jump would be exactly as described after pressing Enter.

WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (3530) applies to Microsoft Word 97, 2000, 2002, and 2003.

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Comments for this tip:

John Magu    24 Mar 2014, 00:17
I have a similar problem. When I type say about four lines of text and hit Enter at the end of each one, for the first say three all is good but on the fourth the text just typed proceeds up the page and out of view. I then have to scroll back up to it via the scroll bars on the RHS. From this point it seems to work normally.
Ena    17 Mar 2014, 11:28
Thank you so much, problem solved! :)
Peter Balaba    07 Jan 2014, 01:02
Thank you very much for the online support. I had the same problem this morning and I was confused!
thank you again for your help

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