Please Note: This article is written for users of the following Microsoft Word versions: 97, 2000, 2002, and 2003. If you are using a later version (Word 2007 or later), this tip may not work for you. For a version of this tip written specifically for later versions of Word, click here: Cannot Open Multiple Word Documents.
by Allen Wyatt
(last updated November 27, 2019)
Sharon indicated that she can only open one Word document at a time. Every time she opens a new document, the previous document automatically closes. She wonders how she can fix this condition.
Good question. Word definitely should not be working this way. If it happens with only a specific document (a specific document is open and it closes when you open another or when you go to open a specific document your previous document is always closed), then it could be because the document is corrupted in some manner. You'll want to do a bit of detective work to see if it is a specific document, and if it is, copy the text (minus the final paragraph mark) to a different document. The problem may then go away.
It is also possible that you really are able to open multiple documents, but that Word minimizes or hides all the documents except the one on which you are working. Check in Windows to see if there are multiple document windows open; you can then select the one you want to work with.
If the problem still exists, then it could be due to some sort of macro running on your system, or it could be due to a problem with Word itself. Try to run Word and disable any add-ins that may be loaded by using the following from the command line:
You can also try to disable any macros that are automatically run when Word is started by using this command:
Finally, you'll want to check the Startup folder for Word. You can locate the Startup folder by following these steps:
The resulting dialog box indicates the location of the Startup folder being used by Word. Once you have the location of the Startup folder, close Word and use Windows to examine the contents of that folder. Move any programs or templates out of the folder and then restart Word. If the problem goes away, then you've found your culprit. If it doesn't go away then you may want to reinstall Word.
WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (7091) applies to Microsoft Word 97, 2000, 2002, and 2003. You can find a version of this tip for the ribbon interface of Word (Word 2007 and later) here: Cannot Open Multiple Word Documents.
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