Please Note: This article is written for users of the following Microsoft Word versions: 2002 and 2003. If you are using a later version (Word 2007 or later), this tip may not work for you. For a version of this tip written specifically for later versions of Word, click here: Missing Top and Bottom Margins.

Missing Top and Bottom Margins

by Allen Wyatt
(last updated May 20, 2016)


Rodney notes that when he opens a new document in Word the on-screen display of the pages shows the correct left and right margins, but not the correct top and bottom margins. The "pages" of paper shown on-screen in Print Layout view show no top and bottom margin at all. Rodney is wondering why this is happening.

What Rodney is seeing is actually a feature introduced in Word 2002. The feature allows Word to hide white space (including headers and footers) at the top and bottom of a page. This was done so that more real information could be shown on the screen and is particularly useful if you have a document that uses a lot of white space at the top and bottom of the page.

The problem is, it is easy to turn this feature on without even knowing it. If you move the mouse pointer to the top or bottom border of the on-screen page representation, you'll notice that it changes to a small icon that has two arrows facing each other vertically. If you click on the mouse when the pointer is in this condition, Word toggles the display of the top and bottom white space.

It's easy to hide the white space by clicking on the top or bottom page border without even knowing it. Then, not knowing what you've done, it's unclear how to get the white space back. You can also change the settings by using Word's menus and dialog boxes. Follow these steps:

  1. On the Tools menu click Options. Word displays the Options dialog box.
  2. Make sure the View tab is displayed. (See Figure 1.)
  3. Figure 1. The View tab of the Options dialog box.

  4. Set or clear the White Space Between Pages checkbox, as desired.
  5. Click OK.

Additional information on this feature and how it is used in Word can be found at these pages:


WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (3925) applies to Microsoft Word 2002 and 2003. You can find a version of this tip for the ribbon interface of Word (Word 2007 and later) here: Missing Top and Bottom Margins.

Author Bio

Allen Wyatt

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He  is president of Sharon Parq Associates, a computer and publishing services company. ...


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What is two minus 2?

2016-08-18 12:56:31

Ashika Bairagi V

When I open my word 2010, the cursor is at the middle of the page.It freezes to move up.How to change this?

2016-07-12 14:47:57


I have MS word 2000, and 'white spaces' does not appear on the tools, options, view menu.

2016-06-27 15:12:46


100% works. All I did was double tap the double arrow icon and BOOM! Thanks so much, I have been having this problem for about a week until I found this page. Much more helpful than Microsoft's page! A*

2016-04-06 11:55:07

Shankar Rao

Thank you sir. This is so helpful.

2016-03-20 00:22:49

Valery R

thank you! This was so helpful.

2016-03-06 17:43:57


You are my hero!!!! I am an author and could not figure out how to show the proper margin space on my document! Thanks a million!

Happy Reading!


2016-02-06 13:55:16


Frustration over.
Thank you.

2016-02-05 12:28:17


Thanks! Quick and easy fix to a minor annoyance.

2015-11-30 20:51:40

Kaatje van der Gaarden

THANK YOU! I'm hospitalized and still need to do my home work and I was so bummed out about the appearance of the pages. Very grateful to find your tip.

2015-10-21 19:04:58


Thank you so much for this tip! It was really bugging me not to be able to the see the white space.

2015-10-19 03:34:49


Thanks.... facing problem from long time...finally resolved...

2015-10-16 23:47:01


Awesome! Thanks so much!

2015-10-12 19:27:47


Thank you so much!!

2015-06-01 04:19:28


Thank you - saved a lot of time

2015-05-27 09:49:13


ohhhhh thank you!!!

2014-12-25 04:59:04


thanks,, it helped me

2014-11-26 09:06:06

Steve M

Cheers, that was really getting on my nerves!

2014-11-09 13:08:57


Thanks so much.

2014-11-03 09:22:53


helped a lot, thank you!

2014-08-13 08:17:10


wow thanks!

2014-07-24 12:39:53


still helping people like me....

2014-06-12 09:37:27


Should have added: THANKS VERY MUCH ! !

2014-06-12 09:35:04


Wow. This has been a problem for me for a long time. Finally found your solution.

2013-12-18 16:19:59


Thank you, thank you, thank you. I very much appreciate this information.

2013-11-27 13:01:06


it helps alot... 10nx

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