by Allen Wyatt
(last updated May 20, 2011)
Subscriber Rebecca Reyes recently wrote with a problem she was having transferring her AutoText entries from Word 97 to Word 2000. She tried to copy the Normal.dot file (where the AutoText entries are stored) to the new installation of Word, but the AutoText entries were not there.
There are several possible reasons for this problem. First of all, it could be that when the old Normal.dot was copied to the new installation of Word, it wasn't copied into the proper folder expected by Word 2000. Beyond that, it could be that there is some sort of compatibility glitch between the Word 97 Normal.dot and what is acceptable to Word 2000.
The best solution for transferring information from an older template (such as the Word 97 Normal.dot file) and a new Normal.dot file is to use the Organizer. Simply follow these general steps:
Figure 1. The Templates and Add-ins dialog box.
Figure 2. The Organizer dialog box.
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