by Allen Wyatt
(last updated October 20, 2010)
Subscriber Ed Kostyk had a problem when using Word with Netscape 4.75. Whenever he would try to open a Word document attached to an e-mail (from within Netscape), he would get the message "Unable to launch application. The application was not found." However, if he first saved the attachment to a disk file, then he could double-click on the saved file and the document would open in Word with no problem.
This appears to be a problem with Netscape, not with Word or with Windows. You will want to check your settings in Netscape. Follow these general steps in Netscape:
If the above steps don't work (and you double-check your settings), then you may have a problem with Windows. If the documents open fine in another e-mail program, such as Outlook Express, then you know it is a problem with Netscape. If the files don't open correctly with other e-mail programs, then you may need to remove and reinstall Word to make sure it is registered properly with your operating system.
WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (1364) applies to Microsoft Word , , , , and .
Do More in Less Time! Are you ready to harness the full power of Word 2013 to create professional documents? In this comprehensive guide you'll learn the skills and techniques for efficiently building the documents you need for your professional and your personal life. Check out Word 2013 In Depth today!
How to remove the Word specific HTML codes in your Web document.Discover More
Got a document that has a whole raft of e-mail address in it? You can easily convert all of them to clickable hyperlinks by ...Discover More
When you add a hyperlink to a document, you can later click that link to display whatever is linked to. Beginning in Word ...Discover More
FREE SERVICE: Get tips like this every week in WordTips, a free productivity newsletter. Enter your address and click "Subscribe."