Loading
Word.Tips.Net WordTips (Menu Interface)

Error Generated if Files Opened in Word Session

Greg described a problem he encountered in Word 2002 where the program crashes when exiting Word, but only if he opens a file using File | Open. If he opens the file by using the Windows Explorer (double-clicking on a document icon) he doesn't have the problem.

According to the Microsoft Knowledge Base, this problem is related to the Works in Word Suite add-in. If the add-in is installed on your system, the described error is known to crop up. The solution is to remove the add-in, and then the problem is also removed. Full details on how to do this can be found in the following Knowledge Base article:

http://support.microsoft.com/kb/322201

If your system does not have the add-in installed, then the problem is something that Microsoft hasn't heard of yet. The only solution is to go through the normal troubleshooting regimen for Word, trying to narrow down the cause of the problem. To assist in this process, Microsoft has provided some tools and an absolutely huge Knowledge Base article:

http://support.microsoft.com/kb/289506

The article describes the use of the Support.dot template and the steps you can use to isolate problems in Word 2002.

WordTips is your source for cost-effective Microsoft Word training. (Microsoft Word is the most popular word processing software in the world.) This tip (288) applies to Microsoft Word 2000.

Related Tips:

Comprehensive VBA Guide Visual Basic for Applications (VBA) is the language used for writing macros in all Office programs. This complete guide shows both professionals and novices how to master VBA in order to customize the entire Office suite for their needs. Check out Mastering VBA for Office 2010 today!

 

Leave your own comment:

*Name:
Email:
  Notify me about new comments ONLY FOR THIS TIP
Notify me about new comments ANYWHERE ON THIS SITE
Hide my email address
*Text:
*What is 5+3 (To prevent automated submissions and spam.)
 
 
           Commenting Terms

Comments for this tip:

There are currently no comments for this tip. (Be the first to leave your comment—just use the simple form above!)
 
 

Our Company

Sharon Parq Associates, Inc.

About Tips.Net

Contact Us

 

Advertise with Us

Our Privacy Policy

Our Sites

Tips.Net

Beauty and Style

Cars

Cleaning

Cooking

DriveTips (Google Drive)

ExcelTips (Excel 97–2003)

ExcelTips (Excel 2007–2016)

Gardening

Health

Home Improvement

Money and Finances

Organizing

Pests and Bugs

Pets and Animals

WindowsTips (Microsoft Windows)

WordTips (Word 97–2003)

WordTips (Word 2007–2016)

Our Products

Helpful E-books

Newsletter Archives

 

Excel Products

Word Products

Our Authors

Author Index

Write for Tips.Net

Copyright © 2016 Sharon Parq Associates, Inc.