Inconsistent Formatting in an Index

Don has written a book using Word. Following the text is the index. The index is about 20 pages long and looks fine, except that Don is getting a few index entries appearing as bold text, perhaps 10 entries in total throughout the 20 index pages. He doesn't want them bold and has no idea why they are. If Don right-clicks on the entry and removes the bold it looks fine, but after he rebuilds the index by updating the field the bold reappears—always on the same 10 or so items. The related text in the body of the document is not bold. Don has deleted the words in the text, then rebuilt the index to eliminate that entry, then carefully re-typed the text in the manuscript making sure it is not bold. Sure enough, it becomes bold again in the index.

The give-away in this description is that the bold appears when the index is rebuilt. This means that there is a problem with the field codes used to mark index entries in the document. Here's what you should do, in general terms:

1. Locate the XE field code for the index entry. (You may need to enable the display of hidden text in order to see the location of the XE fields.)
2. Expand the entry so that you can see the underlying code.
3. Select the entire field code (including the braces) and press Ctrl+Spacebar. This sets the code back to normal, default font characteristics.
4. Make sure the XE field does not contain the \b switch. If it does, delete it.
5. Collapse the XE field again.

It is also possible that one of the styles used for indexing (Index 1, Index 2, etc.) are set to bold and not regular text. To determine if that is the case, examine what styles are used in the offending index entries and then modify those styles to reflect how you want the text to appear.