Getting Rid of Addresses

When you are working in the Envelopes and Labels dialog box, there is a small icon located near the top of both the Envelopes and Labels tabs. This icon looks like a small, open book, and is called the Insert Address tool. It is used to insert an address from your Outlook address book into the fields of the dialog box. John is running into a problem because many of the addresses accessed through the tool are outdated, and they need to be deleted. He tried to delete them in both Word and in Outlook, but without success.

In order to fully delete an address from this tool, you need to follow these steps:

1. Display the Envelopes and Labels dialog box. (Click here to see a related figure.)
2. Click on the Insert Address tool.
3. Word may display the Choose Profile dialog box. (Click here to see a related figure.) If so, choose the communications profile you want Word to use, and then click OK.
4. Word displays the Select Name dialog box. (Click here to see a related figure.) In the list of contacts, right-click the name you want to delete. Word displays a Context menu.
5. Do not choose Delete from the Context menu; this won't permanently delete the name.
6. Select the Properties option from the Context menu. Word displays the full contact information for the selected contact name.
7. Choose Delete from the File menu. The contact is deleted and removed from the Select Name dialog box.
8. Repeat steps 4 thorough 7 if you want to delete any additional contacts.
9. Close the Select Name dialog box when you are through deleting.